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Speaking caller id did not work at all. Phone jack port was shoved up into phone, had to use tweezers to pull port back into position to use. Very bad quality, many problems, did not work, sent back same day for refund, would never buy again. Purchased this itellitouch SBC-166 speaking caller id phone. Phone package was in good shape but phone had many out of the box problems.
Another company on internet now selling these phones but cannot be reached by telephone. Company appears to be no longer in business. A telephone company that can not be reached by telephone. The product was returned as defective. Intellitouch customer service number no longer working as such.
I wish somebody would start to make a quality product. I am tired of purchasing cheaply made items so I decided to buy this more expensive phone (relatively speaking). The last phone I purchased, 30 years ago, still works. Here's a telephone that after one year, has become landfill. It lasted me one year. Not only that, the handset sits in a cradle that is so weak that a simple knock or tug on the cord, slides it off.
Didn't last 6 months before having problems: lost the ability to announce incoming call; loudness volume
Before total failure the phones were sub-standard: inaudible speaker phone, bad RJ-11 jack (loose), talking caller ID cannot be understood, and even the cradle is poorly designed (requires precise placement just to hang-up). This phone is junk. In short: all bad -- keep looking.PS -- No way to assign zero stars hence the one star. I bought two through Amazon in April. One died in 15 days the other in 90 days.
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